Terms of sale

1. Purpose / Company

These General Terms and Conditions of Sale are concluded between, on the one hand, the company Maison Close - 167 Rue Paradis - 13006 Marseille. SIRET: 878 760 495 00035

And on the other hand: Individuals making a purchase on the website maison-close.com, which is freely accessible to all internet users.

The General Terms and Conditions of Sale apply exclusively to online sales of MAISON CLOSE products.

These terms and the online order constitute the binding contractual documents between the parties, excluding any other documents, brochures, catalogs, or product photographs, which are provided for information purposes only.

Validation of the order by the consumer’s confirmation constitutes acceptance of the general terms and conditions of sale in effect on the date of the order, which are preserved and reproduced by the professional seller in accordance with Article 1127-2 of the Civil Code.

1.1 Modification of the General Terms and Conditions of Sale

The professional seller reserves the right to modify these General Terms and Conditions of Sale at any time.

In the event of a modification, the applicable General Terms and Conditions of Sale are those in effect on the date of the order, a dated copy of which may be provided to the consumer upon request.

1.2 Clauses of the General Terms and Conditions of Sale

The invalidity of a contractual clause does not invalidate these General Terms and Conditions of Sale.

The temporary or permanent non-application of one or more clauses of the General Terms and Conditions of Sale by the professional seller shall not constitute a waiver of the other clauses of the General Terms and Conditions of Sale, which shall continue to apply.

2. Prices

The sale price of the products is the price in effect on the day of the order. Our product prices are indicated in Euros, including all taxes (TTC), excluding shipping costs. Prices include the applicable VAT on the day of the order. Prices cannot be modified once the customer's order has been placed.

Our shipments are made with customs duties and import VAT included. In the event of a promotional price, the seller undertakes to apply this price to any order placed during the promotion's advertising period.

2.1 Price Modification

The seller reserves the right to modify its prices at any time, particularly in the event of an increase in costs. However, in the event of a price increase after the order has been placed, only the price set on the day of the order will apply to the customer.

2.2 Payment of the Price

The price is paid in full at the time of the order.

2.3 Secure Payment Methods

Credit Card (Visa, Mastercard...)

This is the simplest and fastest way to place an order. Our credit card payment system is secured by our banking partner. Your credit card number is encrypted from your device and then transmitted directly to the bank’s site, where it is decrypted and authorizations are managed. Encryption codes change very regularly.

Your credit card number does not circulate on the internet without encryption. The maison-close.com site does not receive your banking information, which is why you will be asked for it with each order.

Paypal

If you already have a PayPal account, you can make your payment using this secure system, which acts as a bridge between our site and your bank, ensuring that, as with the credit card system, your banking data does not transit through our site.

If you do not have a PayPal account, we recommend payment by Credit Card for a more secure, simpler, and faster experience.

Klarna

Klarna offers a payment option in 3 installments at no additional cost. It allows you to make purchases and pay in several installments.

Klarna offers simple payment solutions in over 200,000 online stores, with more than 95 million customers worldwide already using these solutions to manage their payments securely.

2.4 Non-payment

In the event of payment rejection, the seller is entitled not to ship the products.

3. Retention of Title

The seller remains the owner of the products sold until full payment of the price. The buyer agrees, as long as ownership is not transferred, to take all necessary precautions to preserve the products properly.

4. Order

Maison Close undertakes to honor orders within the limits of available stocks. If a product is unavailable, Maison Close will inform the customer as soon as possible using all available means.

4.1 Order Modification

4.1.1 Modification by the Buyer

All orders are final and cannot be canceled or modified (product, size, color, delivery address...). Once payment is validated, your order is sent to our warehouse for preparation to ensure prompt shipping.
Please simply return any unwanted items by following our return procedure once you receive your order.

4.1.2 Modification by the Seller

The seller is obligated to deliver a product that conforms to the order.

If the ordered product is unavailable, the seller agrees to refund the ordered product via the payment method used during the order.